Audience Travel Vlogging Kit – 500-Day Limited Warranty

To make a warranty claim, please use the form at the bottom of this page or visit: https://www.audienceforcreators.com/pages/warranty

Warranty Overview

Thank you for purchasing the Audience Travel Vlogging Kit. We're proud of the quality and durability of our products.

This limited warranty covers defects in materials and workmanship under normal, non-commercial use. It starts on the order date shown on your Amazon purchase receipt and lasts for 500 days.

This warranty gives you specific legal rights, and you may also have other rights that vary by state or country.

What We Cover

If a manufacturing defect occurs during the 500-day warranty period and we verify a valid claim through inspection, we will, at our sole discretion, do one of the following:

Repair or replace the defective part(s)
Provide a comparable replacement product if the original is no longer available
Issue store credit or a refund for the current value of the defective item

This warranty applies only to the original components included in the Travel Vlogging Kit, such as:

Tripod: Locking mechanism failure, joint instability, or manufacturing defects
Phone Clip: Knob failure not caused by misuse
Bluetooth Remote: Failure to function with proper pairing and fresh batteries
LED Light: LEDs or charging port not working under normal use
Lapel Microphones: Internal wiring or connection issues under normal use

All claims require our inspection and approval to confirm a covered defect.

What We Do Not Cover

This limited warranty does not cover:

Normal wear and tear, cosmetic issues (e.g., scratches, fading, minor dents)
Battery degradation from regular use
Damage to your personal devices (e.g., phones, cameras) when using the kit
Damage from accidents, drops, abuse, misuse, overloading, or improper setup
Exposure to liquids, extreme temperatures, fire, or harsh environments
Unauthorized modifications, repairs, tampering, or disassembly
Lost or stolen products
Change of mind
Issues from use in commercial settings or unsafe conditions (e.g., wind, rain, unstable surfaces)

We strongly recommend testing all components thoroughly before attaching valuable devices and using the kit only in safe, dry conditions on stable surfaces.

How to Make a Claim

For issues within Amazon's standard 30-day return window, please return directly through your Amazon account.

For issues past the Amazon return window, submit a claim by:

Providing your Amazon Order ID
Describing the issue in detail
Including clear photos or video of the defect
Share your name, shipping address, and email

Submit via:

Our online Warranty Form: https://www.audienceforcreators.com/pages/warranty

We reserve the right to inspect all items, verify claims, and determine if the issue is covered. Invalid claims may result in return shipping charges.

Returns & Shipping

For issues within Amazon's standard 30-day return window, please return directly through your Amazon account.
For approved warranty claims after the Amazon window:
- We cover outbound shipping to you (U.S. only).
- You may be responsible for return shipping if the claim is not approved after inspection.
- International customers are responsible for all shipping fees, customs, and duties.

Limitation of Liability

Audience is not liable for:

Any damage to personal devices (e.g., smartphones, cameras, tablets) from use or misuse of this kit
Indirect, incidental, or consequential damages
Issues arising from improper use, overloading, unsafe mounting, or environmental exposure

Our total liability under this warranty is limited to repair, replacement, or refund as described above.

Additional Terms

This warranty applies only to the original purchaser from Amazon or authorized Audience sellers.
It is non-transferable.
It is governed by the laws of the United States.

Need Help?

Visit: https://www.audienceforcreators.com/contact Email: info@audienceforcreators.com